We are committed to providing you clarity on how Ned Air bv, Constructieweg 49, 8263 BC in Kampen (hereinafter also referred to as “we”, “us” or “our”) handles your personal data. In this privacy statement, we inform you about this. This privacy statement applies to all individuals, including customers, website visitors and newsletter recipients, whose personal data we process, excluding individuals employed by us.


For what purposes do we use your information?

We ask that you share your personal data with us for the following purposes:

  • Performing an agreement such as providing products and services.

If you request a quotation or enter into an agreement with us, your contact information will be requested in any case. Other personal data may also be necessary for the performance of the agreement, depending on the nature of the agreement. Furthermore, the data are used for invoicing the products delivered and/or services provided.

  • Maintaining contact with you (customer management).

Your contact information is maintained in our customer system and may be used for such purposes as sending newsletters, updates, invitations to events and seminars, and sending information you have requested from us.

  • Answering questions or resolving product or service complaints, as well as informing you of their status.
  • Improving our product and service information and conducting targeted marketing campaigns.

We feel it is important to approach you with information that is relevant to you. To make this possible, we combine and analyze the personal data available to us. Based on this, we determine which information and channels are relevant and which moments are most appropriate for providing information or establishing contact. In marketing campaigns, we do not process any special personal data. Should we wish to create a personal, individual customer profile of you, we will seek your prior consent. Should you later wish to withdraw this consent, this is always possible.

  • Improving and securing this website and IT systems.
  • Creating user statistics.

The website’s user statistics allow us to get a picture of, among other things, the number of visitors, the duration of the visit, which parts of the website are viewed and click behavior. These are generic reports, with no information on individuals. We use the information obtained to improve the website.

  • To fulfill legal obligations incumbent upon us

We process your personal data only for the purposes we have told you. When we use your data for other (closely related) purposes, additional data protection measures will be incorporated if required by law.


On what “legal grounds” do we process your data?

We base the processing of your data on one or more of the following legal grounds:

  • Entering into or performing a contract with you.
  • Fulfilling a legal obligation.
  • You have given us permission to process.
  • Observing our legitimate interests or the legitimate interests of third parties.

If we have requested your consent to process your personal data and you have granted such consent, you also have the right to withdraw consent at any time. If we process personal data based on the “legitimate interest” basis, we must not make a disproportionate invasion of your privacy. For example, we use your contact information to send newsletters and informational materials and to invite you to promotions and events.

In these marketing campaigns, we do not process any special personal data about you. Should we wish to create a personal, individual customer profile of you, we will seek your prior consent.


What personal data do we process?

We process personal data you have provided to us yourself, personal data generated during your visit to our website or our premises, and personal data we have derived from other sources, such as public business websites.

We may process the following personal data provided by you:

  • Contact information and other personal data necessary for the performance of the agreement entered into with you, for example, a purchase/sale agreement;
  • Contact information and other personal data entered on contact forms and other web forms;
  • Contact information provided during introductory meetings, events, seminars, etc., such as information listed on business cards.

In addition, we may collect personal data generated by our website, live chat, electronic newsletters, via cookies or similar techniques, including but not limited to:

  • Your IP address
  • Your web browser;
  • Your location;
  • The web pages you visit on our websites;
  • The ads you view or click through;
  • Your cookie ID (see also Ned Air’s cookie policy for this purpose).

We may also obtain your personal data from other sources:

  • Personal data available if you are a customer of a group company or partners of ours;
  • Personal data obtained from the Commercial Register of the Chamber of Commerce or other public registers;
  • Personal data available on public business websites or business Social Media platforms.

We will only process personal data obtained from these sources if it is legally permissible and consistent with the purpose for which it was provided.

How long do we keep your personal data?

We do not retain your personal data longer than necessary to achieve the aforementioned purposes, or to comply with laws and regulations. After the expiration of the retention period, we delete the data we no longer need, unless we need to keep the data for a longer period due to legal proceedings.


Sharing your personal information with others

We may share your personal data with service providers, business partners and other third parties in accordance with applicable laws.

We provide your personal data to third parties only if necessary for the execution of an agreement with you, or to comply with a legal obligation. We enter into a processor agreement with organizations that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these edits.


Your rights

Among other things, the General Data Protection Regulation (“GDPR”) gives you the opportunity to see the personal data we hold about you, to ask us to delete it or to indicate that you wish to correct or supplement it. You also have the right to request or object to restriction of processing. Finally, you have the right to request the personal data stored by us that relate to you in the context of data portability.

You have the right to file a complaint with the Personal Data Authority at any time.


Links to other websites

As you browse our website, you may encounter links to other websites for your convenience and information. These websites may not be operated by us and may have their own privacy statements or policies. We strongly encourage you to read these so that you understand how your personal data will be used in relation to these sites. We are neither responsible for the content of sites not owned and controlled by us, nor for the use or privacy policies of those sites.


How we protect your personal information

We recognize our responsibility to protect the personal data you entrust to us from loss, misuse or unauthorized access. We use various security technologies and organizational procedures to protect your personal data. For example, we apply access control, use firewalls and secure servers, and encrypt certain types of data, such as financial information and other sensitive data.


Who is responsible for processing your data?

Ned Air bv, Constructieweg 49, 8263 BC in Kampen is the data controller as described in this privacy statement. Ned Air is not responsible or liable for the privacy practices or content of Web sites linked to this Web site by link or reference.

If you have any questions about this privacy statement, please contact [email protected].



Developments happen quickly and, as a result, sometimes the personal data we request from you and the way we use your personal data may change. Regulations may also change. If so, we will update this privacy statement. Therefore, we invite you to check the privacy statement regularly so that you remain informed. If there are significant changes, we will also notify you of them via our website.

This privacy statement is effective May 25, 2018.


Kampen, May 2018.

Constructieweg 49, 8263 BC Kampen
P.O. Box 79, 8260 BC Kampen
T 038 337 08 33 / [email protected]

Zwolle Chamber of Commerce: 05048229